HOW TO USE THIS SITE

Finding it difficult having our email campaigns delivered to you?
Can't remember your Sign In or password?
When you enter your password and a message says Sign In ID [] already exists, you cannot Sign In.
How can I edit the My Account settings?
How can I edit My Account password?
Getting Around
Web Browser Requirements
Finding what you're looking for
Still need a question answered? Try our FAQ page

Finding it difficult having our email campaigns delivered to you?
You will need to add our email address to your address book or buddy list.

If you have noticed that you are not getting the Emails or newsletters you signed up for, it may be because your Internet Service Provider (ISP) has automatically filtered them out of your inbox.

Below are some simple instructions on how to make sure you get your Department 56 Monthly Email on a monthly basis.

Follow the directions for your ISP to add Department 56 to your Email address book.


Gmail users:
Open an Email or monthly update from Department 56.
Click on "Always display images from emails@department56.p0.com."
Now, any Emails and newsletters from Department 56 will display images.
Click on "more options"
Click "Add sender to Contacts list".
Now, any Emails and newsletters from Department 56 will automatically be entered into your Contacts list and appear in your Inbox.
If you have any problems, please contact Gmail Support.


AOL® 9.0 users:
Open an Email or monthly update from Department 56.
Click on the from name (Department 56). This will open a new options window.
Click on "Add to address book". This will open another new window.
You may add more information, but it is not necessary.
Click Save.
Now, any Emails and newsletters from Department 56 such as the Department 56 Monthly Update will automatically be entered into your AOL Address Book and appear in your Inbox.
If you have any problems, please contact AOL Support.


Yahoo!® Users:
Open an Email or monthly update from Department 56.
Click "Add to Address Book" located in the "FROM" line of your Email.
Department 56.com will automatically be placed in the email field in the "Add to Address Book" page.
Click "Add to Address Book".
Now, any Emails and newsletters from Department 56 such as the Department 56 Monthly Update will automatically be entered into your Yahoo! Address Book and appear in your Inbox.
If you have any problems, please contact Yahoo! Support.


Hotmail Users:
Open an Email or monthly update from Department 56
Click the "Save Address" link at the top right of your Email.
Department 56.com will automatically be placed in the email field in the "Add to Address Book" page.
Click the "OK" button.
Now, any Emails and newsletters from Department 56 such as the Department 56 Monthly Update will automatically be entered into your Hotmail Address Book and appear in your Inbox.
If you have any problems, please contact Hotmail Support.


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Can't remember your Sign In or password?
If you forget your Sign In ID you can click onto the Forgot our Sign In ID link on the Sign In page. You will then be prompted to enter your E-mail address below and click on the submit button at the bottom of the page. Your Sign In ID will be emailed to you. Once you’ve received your Sign In ID you can then go back to the Sign In page and click onto the Forgot your password link. You will then be prompted to enter your Sign In ID and click on the submit button at the bottom of the page. You will receive your password in your email account.

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When you enter your password and a message says Sign In ID [] already exists, you cannot Sign In.
You have entered the wrong password for your Sign In ID. Check your password and try again.

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How can I edit the My Account settings?
Click on "Sign In" at the top of any page on D56.com. Sign In to your account, then click onto the “MY ACCOUNT” link next to the “Sign In” link.

From the My Account page, you can:
• Change your name
• Change your Sign In ID or password
• Choose the special offers and information you receive
• Change your email preferences
• Edit your wishlist

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How can I edit My Account password?
Click on "Sign In" at the top of any page on D56.com. Sign In to your account, then click onto the “MY ACCOUNT” link next to the “Sign In” link.

From the My Account page, you can:
• Change your name
• Change your Sign In ID or password
• Choose the special offers and information you receive
• Change your email preferences
• Edit your wishlist

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Getting Around.
On the top and bottom of most every page in the site are menus. Each word or phrase in each menu clicks to a location on the site. You can be sure you've come across a link when your mouse arrow turns into a pointing finger. Every underlined word or phrase within the text is also a direct link to the topic being discussed. Often you will see a button that says "Tell me more." This is also a key to finding further information on the subject.

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Web Browser Requirements.
Best viewed using Internet Explorer 7, Safari 3.2 and Firefox 2.0+. Please note that JavaScript and "cookies" must be enabled on your internet browser for many of the site's features to function correctly. Because each browser has different methods of changing these settings, please refer to the Help menu on your browser of choice.

Please also note that this site occasionally uses popup windows to display special offers, collector surveys, and other fun information. To view this content you may need to change your browser's settings to allow popup windows.

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Finding what you're looking for.
At the top of each page is a PRODUCT SEARCH box into which you may enter a product number (55347 or 56.55347) or a "keyword," a word contained in the title of the piece you are trying to find. Then click "GO."

Click on the words PRODUCT SEARCH to search for products in groups: an entire line, a specific year or retired or current lists of product. For example, to find all current pieces in the Snow Village line, in the Product Line box, select "Snow Village", in the year box keep it "Show all years, " and in the Retirement status box, select current. Then click "SEARCH". Click "View without pictures" if you want to generate a text only list (this is also the way to get all products listed on one page) or view thumbnail images (8 to a page). Each type clicks to a larger picture and details on each product.

You can get the same results by clicking on PRODUCTS, selecting a line and then clicking on "New," "Current," "Retired," or "All" in the left menu of each product line page.

"NEW PRODUCTS" and "RETIRED PRODUCTS" appearing at the top right corner of each page, work in a similar fashion. To create a list of retired products for the year 2004, just select the year and click "CREATE LIST." To see the retired products in a certain product line, just select the line in addition to the year.

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