Product Recalls

IMPORTANT SAFETY RECALL NOTICE

Enesco LLC is voluntarily recalling the power adapter (picture below) sold with certain Department 56 Collectible Shelly's Diner units because the power adapter may overheat, posing a fire hazard.

 

If you purchased a Shelly's Diner after July 1, 2012, you may have an affected power adapter. You may confirm you have a power adapter included in this recall if the date code stamped on the bottom of the Shelly's Diner unit is either 03 12 JP01 or 05 12 JP01:

 

Adapters sold with Shelly's Diner units purchased at any time prior to July 1, 2012 are not included in the recall. Adapters sold with other lighted Department 56 products, including other Original Snow Village collectibles, are also not included in this recall.

If you have a Shelly's Diner collectible with an affected power adapter, unplug it from the electrical outlet immediately. You can continue to display Shelly's Diner without the power adapter. Return the power adapter to a Department 56 authorized retailer for a free replacement. You can also select a full refund of the entire Shelly's Diner unit, including both the diner and the power adapter, by returning the entire unit to an authorized Department 56 retailer.

FOR MORE INFORMATION: Contact Enesco LLC toll-free at 1-800-436-3726 between 7.30 a.m. and 6 p.m. Central, or visit the firm's website at http://www.department56.com/recall to confirm whether your product is included in the recall and for instructions on how to return an affected power adapter.

Click here for the Official CPSC press release.